Miguel G

Miguel is a leader in managing and supporting the needs of our Service Desk in support of students and employees. Miguel has led the transition to a new office space, works toward improving and updating support modalities, and documenting processes in order to expand customer support for our campus by training and documenting support call operations for A&F. Miguel excels in his communication of ITS Services, outages, account services and guiding our support team of the best approach with customers.