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ITS Service Desk Support options

Zoom hours: Mon - Fri, 9am - 4pm

Note: Include your SF State ID number or SF State email address when contacting the ITS Service Desk.

SF State will never ask for your account details or Duo authentication codes. Protect your account; Duo is your last line of defense. If someone asks for a code, change your password right away because your account might be compromised. 

Contact the ITS Service Desk

  • Call: (415) 338 - 1420
  • Email: service@sfsu.edu
  • Service Desk office: Call or Visit: Administration 125
    • Office hours: Mon - Fri, 8am - 5pm
  • Join us on Zoom: Virtual Service Desk
    •  Zoom hours: Mon - Fri, 9am - 4pm

Common Issues

Map of how to get to ITS help desk