Overview

On Friday, August 12, 2022, from 10 p.m.- 2 a.m., ITS will upgrade the campus DNS, DHCP, and NTP servers ns1.sfsu.edu (also known as ntp1.sfsu.edu, dhcp01.sfsu.edu, 130.212.10.214, 130.212.10.215) and ns2.sfsu.edu (also known as ntp2.sfsu.edu, dhcp02.sfsu.edu, 130.212.10.163, 130.212.10.164). This will result in faster and more secure DNS, DHCP, and NTP services.

To prepare for the maintenance, all campus DNS and DHCP change requests will be paused from August 11, 2022, at 9 a.m., until August 13, 2022, at 9 a.m.

What Can You Expect

End users may experience slower name resolution and IP address assignment during the maintenance period. Clients or applications that do not fail over to alternate DNS servers gracefully may need to be restarted.

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.

Overview

The Chancellor's Office has scheduled a downtime maintenance window for campus PeopleSoft platforms Campus Solutions (CS) 9.2. The downtime will occur on Friday, August 5, 2022, from 8 p.m. to midnight while the Chancellor's Office works to apply the maintenance pack upgrade.

Benefits include:

• Modification to admissions application for returning students
• Updates to enrollment process and pages for MCS (Middle Class Scholarship) program

What Can You Expect

Campus Solutions (CS) will not be available during the maintenance window. Affected applications include:

• Accept Admission Offer
• CEL Quick Admit
• Gator Scheduler

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.

Overview

ITS will upgrade and reboot the network switches in the Mashouf Wellness Center (MWC), Student Health Services (SHS), Thornton, and New Admin buildings on Friday, August 5, 2022, from 6 p.m. - 11:30 p.m.

What Can You Expect

All network connections (Wired, Wireless, and VoIP phones) will briefly be down at the Mashouf Wellness Center, SHS, Thornton, and New Admin buildings during the upgrade window.

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.

Overview

ITS will upgrade and reboot the network switch in the Humanities building on Wednesday, August 3, 2022, from 7:30 p.m. - 11:30 p.m.

What Can You Expect

All network connections (Wired, Wireless, and VoIP phones) will briefly be down at the Humanities building during the upgrade window.

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.

Overview

ITS will upgrade and reboot the network switches in the Hensill Hall, Health & Social Sciences (HSS), and Marcus Hall buildings on Tuesday, August 2, 2022, from 7:30 p.m. - 11:30 p.m.

What Can You Expect

All network connections (Wired, Wireless, and VoIP phones) will briefly be down at the Hensill Hall, HSS, and Marcus Hall buildings during the upgrade window.

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.

Overview

ITS will upgrade and reboot the network switches in the Gym, Psychology, Science, and Student Services (SSB) buildings on Monday, August 1, 2022, from 7:30 p.m. - 11:30 p.m.

What Can You Expect

All network connections (Wired, Wireless, and VoIP phones) will briefly be down at the Gym, Psychology, Science, and SSB buildings during the upgrade window.

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.

Overview

ITS will upgrade and reboot the network switches in the Housing, Creative Arts, Fine Arts, Burk, Annex & Business buildings on Sunday, July 31, 2022, from 7:30 p.m. – 11:55 p.m.

What Can You Expect

All network connections (Wired, Wireless, and VoIP phones) will briefly be down at the Housing, Creative Arts, Fine Arts, Burk, Annex, and Business buildings during the upgrade window.

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.

Overview

ITS will upgrade and reboot the Library and Old Administration network switches on Sunday, July 24, 2022, from 7:30 p.m. - 11:30 p.m.

What Can You Expect

All network connections (Wired, Wireless, and VoIP phones) will briefly be down in the Old Administration and Library buildings during the upgrade window.

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.

Overview

ITS will apply monthly Windows security updates and critical updates on Windows servers on Monthly Windows Update (Saturday, August 13, 2022, 6 p.m.-midnight). The latest Windows security patches fix the vulnerabilities and errors in Windows and associated software. 

What Can You Expect

During the maintenance window, users may experience a brief loss of service while each server is rebooted. Each server is expected to be unavailable for less than 10 minutes during the maintenance window.

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.