Evelynne went above and beyond to not only design a new First Day of School report, but implemented the first infographic version. Then, she assembled the information on the day-of with no assistance and within record time. Her professionalism, creativity, and can-do spirit were essential ingredients in ITS' successful implementation.
I want to compliment Michelle. She was way beyond the call of duty: she helped me move to 2FA on both my iPhone and my Windows11 machine. It took her only 29 minutes to help this aging retiree to successfully coordinate my phone and laptop with 2FA. She was patient, answered my questions, and solved my issues. I can’t tell you how appreciative I am. Michelle, thank you. I can’t say it enough times.
This was very unexpected, and SUCH a huge help!! We so-o-o-o-o appreciate your taking initiative to help us with the accessibility issues in our Drupal 8 transition. This has been absolutely terrific for getting us more quickly to approval and going live, especially coming at this very busy time of year for us.
Thank you, thank you, thank you!!
I am writing to thank you and your team for all their assistance in helping my team convert the UPD website to Drupal 8 and create a new website, DCS. I was not originally involved in the conversion process, but when our IT Consultant accepted a position with another agency, the task eventually fell to me. To be honest, I had no idea what I was supposed to do or how, since I hadn't been provided with any training, guidance or access prior to receiving the task ~2 months ago.
Ryan stopped what he was working on to help me with Outlook Calendar issues for the CIO. He made sure I had the access I needed with little notice and disturbance to the work I do. This isn't the first time Ryan has done this either. He continuously troubleshoots issues I encounter with our ITS email tag lines. He is always extremely supportive and friendly. I really appreciate it. It is so refreshing to be able to have a supportive and positive team member. I'm sure the campus community will feel the same when working with Ryan. Super glad he's on our team. Thanks, Ryan!
There is too much here to highlight, but Ivan has been an incredible (and patient) resource for our area as we have needed both significant project support but also help understanding and interpreting existing processes. He is incredibly intelligent with impressive analytical skills, but also a pleasant colleague. I'm so glad he's on the ITS team!
Wilbur Lam has been an incredible resource as we have needed to refine our use of Twilio and the staff who have access to various skills. He is unfailingly helpful and responsive, and it has been such a pleasure working with him as we made these adjustments. Just wanted to make sure you had a sense of how critical his support has been to our office! We really appreciate all his help.
Orientation returned to in-person this year - June 2022 for Freshmen and in July 2022 for Transfers - the first time since 2019. The mobile team worked with New Student & Family Programs (NSFP) to transition from using Gator Guides to New Student Orientation (NSO) on SF State's mobile app.
Orientation returned to in-person this year - June 2022 for Freshmen and in July 2022 for Transfers - the first time since 2019. The mobile team worked with New Student & Family Programs (NSFP) to transition from using Gator Guides to New Student Orientation (NSO) on SF State's mobile app.
Felix has been on the leading edge of the UC project field operations.
He has accomplished a lot with not much help placing and setting up new phones all over the campus.
His work has allowed his teammates to take on other projects that have been critical in the support of the of campus network service/support needs.
If your enjoying your new phone, thank Felix.