With a short timeframe to have the DocuSign to StarRez integration implemented, Calvin went above and beyond to research, configure, and test the DocuSign widgets within the StarRez systems.

He had to Coordinate with the Systems Department to establish a secured service account within DocuSign, work with Quality Assurance to link the widgets and corresponding data elements with the DocuSign forms, followed by intense testing / troubleshooting to ensure all forms are working.

During the StarRez to Docusign integration, Calvin was asked to do some minor configuration on the StarRez system in preparation for a StarCare consultant to finish the bulk of the integration. On the service call, the StarCare consultant found that Calvin had completed nearly all of the integration on his own, including setting up the service account, generating the connector, mapping Docusign fields to StarRez, configuring form widgets in StarRez, and collaborated with QA to test all the forms. The call was ended early due to the lack of remaining work.

Elmer has been an exceptional leader in the Box migration project. He consistently goes above and beyond for our customers, demonstrating exceptional dedication and expertise. Moreover, he generously shares his knowledge within the team members, contributing significantly to our collective success. I feel extremely fortunate to have the opportunity to work alongside such an experienced and supportive teammate like Elmer.

Elmer has been exceptional in the efforts for the migration to Box. He has planned and configured all of the necessary items communicate and prepare and execute the migrations.

Elizabeth Stikkers has made an immense impact since joining ERP as Business Analyst. Shout out to her for taking on the complex needs of the Registrar and being able to communicate limitations of a system like PeopleSoft CS, and working collboratively with our developer, being able to come up with solutions that meets her and the students' needs. The project that allows students to change their bulletin years sounds simple, but was in fact laden with complexities and limitations. She was able to navigate this difficult terrain and implement something that is really of value.

Michelle has gone above and beyond her job role. She has helped us recruit 2 network engineers and is now helping us recruit a 3rd. This is while the PMO is severely understaffed. She's still attempting to fill in a role of her own and this is while Michelle Dacoco was out on maternity leave. The network team appreciates her great attitude, effort, and service.

The introduction of new student-facing and admin-facing pages in PeopleSoft CS that allows staff the abulity to record and reporting of internship hours electronically. This has been a long-standing need for students and the project itself was more complex than anyone could have estimated. Ivan and John's patience and dedication to the project stidd out in this one.

Support of Avaya and phone support if a question or issue arises. Responds quickly to all requests and comes up with solutions that work!

In the category of Calm in the Eye of the Storm, Nat was the first ITS team member to respond to the web server alerts and identify an issue. He reached out to his leadership to ensure awareness but also continued to collaborate across ITS teams to help diagnose the issue and provide timely information on IP traffic volume to the web server during the March 16/17 DDOS attack. The information provided by Nat was used to formulate a response which, when implemented, allowed the WWW server to remain up for the rest of the day.