Campus Wireless Service Maintenance (March 29th, 2024, 10 p.m.- midnight)

Overview

On Friday, March 29th, from 10 p.m. until midnight, ITS will upgrade the campus wireless infrastructure to a new operating system for increased security.

 

Benefit: This upgrade will reduce security vulnerabilities on the campus wireless network.

 

What Can You Expect

During the maintenance window, users will be unable to connect to the campus WiFi network.

 

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.

 

Wireless Services Authentication System Upgrade (March 22-23, 2024)

Overview

Beginning Friday, March 22nd, at 10 p.m. and running through Saturday, March 23rd, at 2 a.m., ITS will migrate the Wi-Fi authentication system to the latest hardware and operating system.

 

 

Benefit: This upgrade will provide better system performance and network security.

 

What Can You Expect

Campus Wi-Fi services, including SFState and Eduroam, will not be available during the maintenance window until the migration is complete. Wi-Fi in residential areas will not be interrupted.

 

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.

 

Alex K.

I believe in letting a supervisor know when someone on their team does a great job.

Alex has been helping us in Development this morning and I wanted to give him a big shout out.

His patience, expertise, and problems solving abilities have been greatly appreciated.

Sterling S

Helping out Mashouf Wellness center with their improved digital signage project.   Thanks for going the extra mile to make sure they were successful.

Allen W.

Allen is the pinnacle of a "behind-the-scenes wonder." He's always so quick to help at a minute's notice whenever I need support. I usually never know there's a problem until I need something quickly. Nevertheless, Allen makes sure to help me as quickly as he can. I greatly appreciate his support. I am glad Allen is a part of team ITS. We are lucky to have him. 

Oracle Database Maintenance (Friday, March 15, 2024, 5 p.m. – Sunday, March 17, 2023, 5 p.m.)

Overview

Beginning Friday, March 15, 2024, ITS will apply critical Oracle patches to the FPPRD & FWPRD databases. These critical security updates ensure our data remains protected. The maintenance will run until Sunday, March 17, 2024, at 5:00 p.m. During the patch process, there will be a brief interruption to all services that connect to the Oracle databases. 

 

Benefit: Upgrading the Oracle FPPRD & FWPRD will ensure our databases remain secure. 

 

What Can You Expect

The following applications and services will not be available during upgrading: 

 

  • Cash Offset for GL
  • CFS Crosswalk
  • Change Oracle Account Password
  • CSU Accounting Line for GL
  • Gator pass
  • Independent Contractor for Auxiliary
  • Prorate
  • Registration Appeal
  • Scheduled Jobs for Cashnet
  • Short-term loan

 

Support

If you experience issues or need assistance outside the maintenance window, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.

 

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